Studio Constance recognizes the importance of protecting the privacy of your personal data. We have instituted strict policies and security measures to protect the information you provide us. The purpose of this privacy policy is for you, as a customer, to learn how Studio Constance handles your personal data and for you to be able to feel secure that the processing is being carried out in accordance with the General Data Protection Regulation and other applicable data protection law. The privacy policy also describes your rights vis-à-vis us and how you can enforce those rights. By purchasing or receiving our products/services, you confirm that you have read and understood the content of this privacy policy.
This privacy policy is aimed towards you as a customer belonging to one or more of the following categories.
• Website users
• Etail customers (customers that shop online)
• Retail customers (customers in our stores)
1 WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
The Swedish company Studio Constance/Dovenryd Almberg AB, reg. no. 559465-5739 (“Studio Constance” "We" "Us"), is the controller of your personal data. Studio Constance’s affiliated companies (including other companies within the Studio Constance group, joint ventures, franchisees and licensees) and selected suppliers may process your personal data on Studio Constance’s behalf and in accordance with Studio Constance’s instructions as stated below and are thereby processors of your personal data.
You may contact Studio Constance at any time, please find our contact details below.
Mail address: Sven Palms Allé 2, 176 68 Jarfalla, Sweden
Visiting address: Tomtebogatan 46, 11340 Stockholm, Sweden
Phone: +46 766410048
Whatsapp: +1 415 988 1694
Email: privacy@studioconstance.com
2 CATEGORIES OF DATA PROCESSED, PURPOSE AND LEGAL BASIS FOR PROCESSING
Below is a summary of the categories of data that we process, the purposes of processing the data and on what legal basis we are processing your data
2.1 RETAIL CUSTOMERS
If you make a purchase in one of our physical stores we may process your name, email, and purchase history to provide customer service, process returns and give customer advice on any products you have bought and send electronic receipts to you. We will only collect the information if this is accepted by you. The legal basis for the processing is a balance of interests where our legitimate interest is to be able to provide customer service and facilitate the administration of returns, exchanges and complaints.
Your contact details may also be processed for direct marketing purposes, namely to keep you informed via email or other messenger services of our products, special events or promotions. The legal basis for the processing is a balance of interests where our legitimate interest is to market our products to existing customers.
2.2 ETAIL CUSTOMERS
When you purchase a product online your name, email, phone number, shipping address and billing address (including street name, zip code, city and country) are used to process your order. The data is also processed so that Studio Constance can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The phone number is collected so that we can send a text message to you when the product(s) have arrived at your pick-up place. The legal basis for the processing is that it is necessary in order for Studio Constance to fulfil its contractual obligations towards you.
Your purchase history is also stored so that Studio Constance can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The legal basis for the processing is a balancing of interests where Studio Constance’s legitimate interest is to facilitate the administration of returns, exchanges and complaints.
Information regarding returns are also stored for accounting purposes. This storing is based on Studio Constance’s legal obligations. Your email may also be processed for direct marketing purposes, namely to keep you informed via email of products, special events or promotions. The legal basis for the processing is a balance of interests where our legitimate interest is to market our products to existing customers.
Payments made for purchases on Studio Constance’s website are processed by a third-party payment service and such third party is the controller of the credit card information and other information relating to the payment. Studio Constance does not collect or store any payment information.
2.4 WEBSITE USERS
When you visit the website www.studioconstance.com, we may process your IP-address to locate from where in the world you are visiting from. The purpose of the processing is to gather data for statistical purposes. The legal basis for the processing is a balance of interests where our legitimate interest is to improve our services through the use of statistics over visitors of the website.
Please note that your IP-address does not directly identify you as an individual. However, by cross-referencing your IP-address with additional available information, your identity may be revealed. Studio Constance will not seek to identify you as a Website User.
2.5 ANONYMIZED DATA
It can be noted that we may also use anonymized data for statistical purposes.
3 DOES STUDIO CONSTANCE SHARE YOUR INFORMATION WITH OTHERS?
Studio Constance does not sell or rent our customers’ personal data to any other entity. We may share your data with affiliated companies including other companies within the Studio Constance group, joint ventures, franchisees and licensees. Studio Constance may also share your data with selected suppliers who perform functions on our behalf such as packing and delivery of orders, processing payments, carrying out promotional services or data management, to maintain our website, analyze interaction with sendouts and notifications, to distribute emails, to send out our newsletter, to provide client communications and to manage our customer database. As necessary, the personal data you provide to us may be processed by these third parties, solely on Studio Constance’s behalf and in accordance with Studio Constance’s instructions as the data processor. We do not authorize any of our suppliers to make any other use of your personal data.
If Studio Constance and/or its subsidiaries are subject to an actual or potential merger or acquisition or similar transaction, we may share your data with potential and actual buyer(s) and their financial and legal advisers, subject to such third parties undertaking appropriate confidentiality. Studio Constance may also disclose your personal data to a public authority where Studio Constance is obligated to do so by law. In the event all or part of Studio Constance’s operations are sold, Studio Constance may transfer your personal data to a potential purchaser of the business.
4 TRANSFER OUTSIDE OF THE EU/EES
We may share your data with our selected suppliers, who may process your data in countries both inside and outside of the EU/EES when performing functions on our behalf as set out in section 4 above.
Please note that countries outside of the EU/EEA may not provide an adequate level of protection for your personal data. Studio Constance has however taken appropriate safeguards to ensure that the receiving parties of your data in countries outside of the EU/EEA shall provide an adequate protection of your data. Such safeguards may be that the receiving party has signed so called standard data protection clauses adopted by the EU Commission together with an assessment of whether the safeguards in the applicable standard contractual clause, in relation to the recipient’s country’s applicable law, grants the data subject its rights in accordance with GDPR.Please contact us at privacy@studioconstance.com if you want further information on what safeguards have been taken and if you want a copy of such safeguards.
5 HOW LONG DO WE KEEP YOUR DATA?
Notwithstanding anything to the contrary herein, Studio Constance reserves the right to keep and process your personal data in accordance with this policy to the extent necessary to perform our contractual obligations to you, and to the extent we are required to process your data by law or in order to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce our Terms and Conditions.
5.1 RETAIL AND ETAIL CUSTOMERS
Your email may be saved for up to 12 months from the last purchase for direct marketing purposes, subject to your ongoing right to opt-out. Thereafter it shall be deleted.
Purchase history (i.e. name, contact information and purchase data) will be stored during the return and exchange period for the purpose of administrating returns and exchanges.
If you make a complaint Studio Constance may save your data to the extent necessary to handle the complaint. Studio Constance may also save the complaint information as such for the remaining period under which the customer is entitled to make a complaint in order to prevent a customer from filing two complaints and being compensated twice for the same defect.
The information regarding returns shall for accounting purposes be stored as long as legally required by applicable law.
6 YOUR DATA SUBJECT RIGHTS
In this section, we have summarized your data subject rights to request access, portability, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and your right to lodge a complaint with the supervisory authority.If you want to exercise your rights, please send us an email to privacy@studioconstance.com. Please note however that if you want to lodge a complaint with the supervisory authority, you need to contact the authority directly.
6.1 RIGHT OF ACCESS
You have the right to obtain confirmation of whether personal data concerning yourself is being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which personal data will be stored (or the criteria for determining this).
6.2 RIGHT OF RECTIFICATION
You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data.
6.3 RIGHT OF ERASURE
Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events.
• When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected.
• When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data.
• When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing.
• When you have objected to our processing of your data for direct marketing purposes.
• When your personal data has been unlawfully processed.
• When the personal data must be erased for compliance with a legal obligation that applies to us.
• When the personal data collected concerns a child (under 13 years of age) in relation to the offer of information society services.
6.4 RIGHT TO OBJECTION – DIRECT MARKETING AND PROFILING
You have the right to object at any time to our processing of your personal data for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing. If you object to our processing of your personal data for direct marketing purposes, including profiling, we will cease such processing of your data.
6.5 DATA PORTABILITY
If our processing is based on your consent or if the processing is necessary for our performance of a contract with you, you have the right to request that the data which you have provided to us shall be provided to you in a structured, commonly used and machine-readable format and you also have the right to transmit such data to another controller.
6.6 RIGHT TO LODGE A COMPLAINT WITH SUPERVISORY AUTHORITY
Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement (see http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm).
7 HOW DO I UNSUBSCRIBE FROM NEWSLETTERS AND EMAILS?
If you no longer wish to receive our newsletters or other emails, you can unsubscribe as indicated in the particular communication, i.e. by using the unsubscribe link which is included on all newsletters and other emails. You may also contact us at shop@studioconstance.com.
8 IS IT MANDATORY TO PROVIDE PERSONAL DATA?
Certain personal data is required to provide in order for you to access certain services when for example, you purchase an item online or sign up as a member of Studio Constance’s Newsletter. In such cases provision of mandatory data is necessary for Studio Constance to be able to fulfil our contractual obligation to you in accordance with applicable terms and conditions.
When you purchase our products in our physical stores, you do not have to provide any personal data.
9 CHILDREN'S PRIVACY AND LEGAL PURCHASE AGE
Studio Constance does not wish to collect personal information from anyone under the age of sixteen (16). If you are under eighteen (18), we require that you inform and get your parents’ or guardians’ consent before purchasing anything or provide any personal data to us at studioconstance.com or any other website related to Studio Constance.
10 COOKIES AND SIMILAR TECHNIQUES
We use cookies on our website.
11 MODIFICATIONS
Studio Constance reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time.
Version 2, last date for modification: 1 February 2025.